COVID-19 Safety Plan

The Health and Safety of our passengers and employees is our number one priority. As concerns arise as a result of COVID-19, our team has taken a number of precautionary measures to provide the highest level of protection for our customers and staff. 

As an industry that intimately and personally served many clients daily, we must be especially vigilant about measures that can help protect the health and safety of everyone we serve. The New York State Department of Health requires that each business review their guidelines, and have them readily available so that we may safely serve you.

People

• Ensure 6 ft. distance between personnel, unless safety or core function of the work activity requires a shorter distance. Any time personnel are less than 6 ft. apart from one another, personnel must wear acceptable face coverings.
• Tightly confined spaces will be occupied by only one individual at a time, unless all occupants are wearing face coverings. If occupied by more than one person, will keep occupancy under 50% of maximum capacity
• Post social distancing markers using tape or signs that denote 6 ft. of spacing in commonly used and other applicable areas on the site (e.g. clock in/out stations, health screening stations)
• Limit in-person gatherings as much as possible and use tele- or video-conferencing whenever possible. Essential in-person gatherings (e.g. meetings) should be held in open, well-ventilate spaces with appropriate social distancing among participants.
• Establish designated areas for pick-ups and deliveries, limiting contact to the extent possible.

Vehicles

1. Vehicles will not be stocked with ice and drink glasses until further notice.
2. Each vehicle will be sanitized completely after each reservation.
3. Hand sanitizer will be provided inside of the vehicles for customers use.
4. Face coverings must be worn when inside the vehicles.
5. Drivers will be required to wear face coverings. Contact with passengers will be limited. 
6. Customers will be required to provide their own face coverings.

Places

     Protective Equipment

• Employers must provide employees with an acceptable face covering at no-cost to the employee and have an adequate supply of coverings in case of replacement.
• Face coverings must be cleaned or replaced after use or when damaged or soiled, may not be shared, and should be properly stored or discarded.
• Limit the sharing of objects and discourage touching of shared surfaces; or, when in contact with shared objects or frequently touched areas, wear gloves (trade-appropriate or medical); or, sanitize or wash hands before and after contact.

     Hygiene and Cleaning

• Adhere to hygiene and sanitation requirements from the Centers for Disease Control and Prevention (CDC) and Department of Health (DOH) and maintain cleaning logs on site that document date, time, and scope of cleaning.
• Provide and maintain hand hygiene stations for personnel, including hand washing with soap, water, and paper towels, or an alcohol-based hand sanitizer containing 60% or more alcohol for areas where hand washing is not feasible.
• Conduct regular cleaning and disinfection at least after every shift, daily, or more frequently as needed, and frequent cleaning and disinfection of shared objects (e.g. tools, machinery) and surfaces, as well as high transit areas, such as restrooms and common areas, must be completed.

     Communication

• Post signage throughout the site to remind personnel to adhere to proper hygiene, social distancing rules, appropriate use of PPE, and cleaning and disinfecting protocols.
• Establish a communication plan for employees, visitors, and customers with a consistent means to provide updated information.
• Maintain a continuous log of every person, including workers and visitors, who may have close contact with other individuals at the work site or area; excluding deliveries that are performed with appropriate PPE or through contactless means; excluding customers, who may be encouraged to provide contact information to be logged but are not mandated to do so.
• If a worker tests positive for COVID-19, employer must immediately notify state and local health departments and cooperate with contact tracing efforts, including notification of potential contacts, such as workers or visitors who had close contact with the individual, while maintaining confidentiality required by state and federal law and regulations.

     Processes

• Implement mandatory health screening assessment (e.g. questionnaire, temperature check) before employees begin work each day and for essential visitors, asking about (1) COVID-19 symptoms in past 14 days, (2) positive COVID-19 test in past 14 days, and/or (3) close contact with confirmed or suspected COVID-19 case in past 14 days. Assessment responses must be reviewed every day and such review must be documented.

Closing Statement

• These guidelines will be reviewed as state and local guidelines are revised. Please understand that without these guidelines and safety measures, a return to operation would not be possible for the foreseeable future. We appreciate your cooperation so that we may continue to serve you, our valued customers, in these trying times. Taking these precautions and others will help to maintain the healthiest and safest work environment for our employees, as well as our customers. We will continue to provide you with the highest level of service that you can expect!

Thank You for your cooperation!

We look forward to a return to normalcy soon, but we appreciate your loyalty and cooperation during these extreme times!